Privacy Policy

ORBYX AI respects your privacy and complies with British Columbia's Personal Information Protection Act (PIPA) and applicable Canadian laws, including CRTC telecommunications regulations for AI features.

What We Collect

• Personal: Name, email, phone, payment info, account details.
• Usage: IP address, browser/OS, pages visited, AI interaction data (e.g., call logs).
• Cookies & Tracking: We use cookies and similar tech for functionality, analytics, and personalization. Manage via browser settings.

How We Use It

To provide/improve AI services (workflow automation, AI cold calling, AI receptionists, customer support), process payments, support users, personalize experiences, and send consented marketing. AI calling complies with CRTC rules (express consent required, no unsolicited calls, DNCL respect, transparency on AI use).

Sharing

We do not sell data. Sharing limited to:

• Service providers (e.g., hosting, payments) under confidentiality.
• Legal requirements or rights protection.
• Business transfers (e.g., merger).

Security

We use reasonable safeguards (encryption, access controls) against unauthorized access, loss, or misuse.

Your Rights (PIPA)

• Access, update, or delete your info.
• Withdraw consent (may limit services).
• Opt out of marketing.
• Complain to our privacy officer or BC's Information and Privacy Commissioner.

International Transfers

Data may go outside Canada; we use safeguards for protection.

Changes

Updates posted here; continued use means acceptance.

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