FAQ

Yes, and it's free. The 20-minute clarity call isn't a sales pitch, it's a diagnostic. We use it to understand where your brand currently sits, what's holding your perception back, and which engagement makes the most sense for where you're headed. No commitment required, and you'll leave with strategic clarity regardless of whether we work together.

Most agencies deliver files. BRYX delivers positioning. Every project starts with understanding how your market currently perceives you and where the gap is between that perception and the quality of your work. Design is how we close that gap, not the starting point.

Projects require a 50% deposit to begin, with the remaining balance due at launch. Subscriptions are billed monthly and can be cancelled anytime, no long-term contracts. If you start with a project and move into a subscription, your first month is discounted.

That's more common than you'd think, and it won't slow us down. During the clarity call we'll identify exactly what's needed. For most projects, we guide you on what to prepare or source, and for Web Presence builds, we can structure the site to work beautifully with minimal assets from day one.

The minimum timeline assumes everything is ready on your end: content, feedback, and approvals happen within 24-48 hours. Most projects take longer than the minimum because of back-and-forth, revisions, or asset delays. If speed is a priority, let us know upfront and we'll structure the engagement accordingly.

Three things: clear goals, quick feedback turnaround, and ready assets. The biggest delay in any project is waiting on client decisions. If you can commit to responding within 48 hours at each feedback stage, we can move at maximum speed.

Yes, depending on the service. Digital Experience and Web Presence engagements are designed to build on your existing brand foundation. If your current identity has significant gaps, we'll flag it during the clarity call and recommend the right path forward.

Having a website doesn't mean it's working for you. If your current site doesn't reflect the quality of your work or isn't converting visitors into inquiries, that's exactly what Digital Experience and Web Presence services are built to fix. We assess it on the clarity call.

Your site is fully yours, but updates go through us. This keeps your site secure, performing, and on-brand. If you want to make changes, text updates, image swaps, new pages, just reach out and we'll implement them. For ongoing maintenance and updates, that's where the Site Assurance subscription comes in: priority turnaround, no per-change fees.

Both. BRYX works with salons, studios, consultants, florists, architects, and online service brands, any business where perception directly impacts pricing power and client quality. If your work is strong but your brand doesn't reflect it, we're the right fit.

You'll receive a confirmation with the Zoom link within 24-48 hours. On the call we assess your brand, website, and growth direction, then propose a clear path forward. If we're aligned, we'll send a proposal and get started within the same week.

Launch is the beginning, not the end. Once your brand foundation is built, you can maintain and grow it through one of our subscription plans, from site maintenance all the way to monthly content, email campaigns, and strategy calls. And if you're ready to automate your growth entirely, ORBYX AI picks up where BRYX leaves off.